File a claim
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Quick and easy
Reimbursement
Your benefits at a glance
- Fast processing
- Personal support with any queries
- Simple and flexible claims submission
How to file a claim
To ensure we can process your claim quickly and arrange a refund straight away, please make sure your documents are complete. These include:
- Insurance number
- Invoices / receipts
- Bank details for reimbursement
Frequently Asked Questions
Questions about claims
- Confirmation of receipt You’ll receive an automatic confirmation email straight away – so you’ll know immediately that we’ve received your claim.
- Quick review Our experts will review your documents promptly and clarify all the details to ensure nothing delays your refund.
- Direct refund Once the claim has been reviewed, your refund will be processed as quickly as possible – simple, straightforward and reliable.
Please feel free to submit your invoices to us by email at mawista-schaden@allianz.com . To ensure your claim is processed quickly, please ensure your documents are complete.
In the event of a claim, we strongly recommend that you note down the names and addresses of any witnesses. You should also avoid admitting liability for any damage at the scene of the accident. Doing so may result in the loss of your insurance entitlements, as it is the insurer’s responsibility to investigate the circumstances.
For further processing, a claim report containing all available information and supporting documents is required:
- Description of the incident
- Names and addresses of witnesses
- Police reports
- Photographs
- Invoices
No, a prior translation is not necessary.
The insurer requires the following documents to review hospital bills:
- Hospital admission form
- Hospital discharge form
- Invoice
- Full discharge report
