File a claim

How do I submit bills?

Treatment costs will be settled directly between the doctor or hospital and the BARMER using your insurance card. Only additional treatments that are not insured will need to be settled between doctor and the insured person. For example, extended dental cleaning or similar.

Phone: 0800 3331010
Available around the clock.

Please contact the customer service department of Halleschen directly.

You can also submit your claim directly via the Hallesche4u app:

iOS

Android

You can also send your invoices by e-mail to info@mawista.com:

• State your insurance number and the keyword "Invoice submission" in the subject line
• Scan your invoices and prescriptions individually (1 receipt per page) Make sure the scan quality is good (min. 200 dpi)
• Use only the following file formats: PDF, JPG & PNG
• The total size of the e-mail must not exceed 30 MB
• Note: Please do not send links to cloud documents or password-protected attachments

Personal information

Disclosure of illness or accident

Bank details

Document upload

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