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Claims processing information

Due to a high workload, there are currently delays in our claims processing. We apologize for the longer processing time. Thank you for your cooperation and patience.

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Contact for inpatient and extensive outpatient treatment

At the beginning of inpatient treatment and before extensive diagnostic or therapeutic measures, contact the Assistance emergency call center +49 89 62424 – 496, which you can reach 24 hours a day.

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+49 7024 469 51-0

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