File a claim With our online form we are there for you 24/7. Quick and easy Reimbursement Schaden melden EN 1. Health insurancehealth insurance*Please select your health insurance tariff. MAWISTA Student MAWISTA Science MAWISTA Expatcare MAWISTA Reisecare MAWISTA Visum MAWISTA Student Pro MAWISTA AOK MAWISTA BARMER Please contact directly the customer service of the AOK Phone: 0800 2652965 Available free of charge around the clock.Please contact the BARMER customer service directly Phone: 0800 3331010 Available around the clock.Please contact the customer service department of Halleschen directly. You can also submit your claim directly via the Hallesche4u app. iOS Android Please follow the instructions in the app. If possible, photograph vouchers on a white background, do not bend, avoid shadows. You can also send your invoices by e-mail to service@hallesche.de. Please state your insurance number and the keyword "Invoice submission" in the subject line. Scan your invoices and prescriptions individually (1 receipt per page). Make sure the scan quality is good (min. 200 dpi). Use only the following file formats: PDF, JPG & PNG The total size of the e-mail must not exceed 30 MB. Note: Please do not send links to cloud documents or password-protected attachments.2. Personal informationName* First Last Insurance number* Email address* 3. Disclosure of illness or accidentSymptoms*Please describe the symptoms you are treated for / have been treated for?First time symptoms*When did the symptoms first appear? Day Month Year Earlier treatment*Did you get a treatment for these symptoms before? No Yes First treatment*When did you receive your first treatment for the symptoms? Day Month Year Accident*Is your claim related to an accident? No Yes Accident history*Please briefly describe how the accident happened4. Bank detailsName of account holder*German direct debit account for the cost reimbursement IBAN* 5. Document uploadUpload*Please click here to select your files (please upload invoices as separate documents). Please note the max. upload size of 8 MB for the uploaded files.. Exceeding this limit may result in transmission errors. Drop files here or Select files Accepted file types: jpeg, jpg, png, pdf, Max. file size: 8 MB, Max. files: 5. 6. Please use comment box to enter any notesCommentsPrivacy policy* Your data will be encrypted transmitted. I have read and agree to the privacy policy. CAPTCHANameThis field is for validation purposes and should be left unchanged.
