Manage your contract
Change the term of your contract easily and flexibly, whether you’re extending or cancelling it.
Service
Extend contract
Quick overview
- Extension to end of month
- Request via online service form
- Extension by phone not possible
Would you like to extend your contract? Simply use our online service form to adjust the term of your contract.
The process is quick, straightforward and allows you to submit all the details directly online. This ensures that your renewal is processed smoothly and your cover continues without any gaps.
Service
Cancel or Withdraw from Your Contract
Quick overview
- Transparent notice periods
- Cancellation / Withdraw via online service form
- Cancellation / Withdraw by phone not possible
- No need to give reasons
If you would like to cancel or withdraw from your contract, you can submit your request quickly and easily using our online form.
Please note that cancellation and withdrawal requests cannot be processed by phone, and any applicable notice periods under your plan must be observed.
If you have any questions or need assistance, our team is here to help and guide you through the process as smoothly as possible.
Service form
How to adjust your contract
Cancellation / Withdraw:
You can terminate your contract without giving reasons, subject to the notice period (ordinary termination). Once we have received your notice of termination, we will review it and you will receive written feedback from us as soon as possible. You also have the option to withdraw from your contract within 14 days of signing it, without giving any reason.
Extension:
You can extend your contract at any time at the end of the month if your plans change and you wish to remain insured.
Manage contract
Frequently asked questions
Questions about extension and termination
No, you can also cancel by mail or e-mail. Your written and informal cancellation letter should contain the following data:
- Your Name
- Your insurance number
- The tariff you have taken out
- The date on which the cancellation is to take effect
Please send your cancellation to the following address:
MAWISTA
AP Solutions GmbHÂ
Esslinger Str. 83
73207 Plochingen
E-Mail: info@mawista.com
Yes, you have a right of withdrawal. For contracts with a term of one month or more, you can withdraw from the contract declaration within 14 days without giving reasons via our service form, digitally, by e-mail or by letter. To comply with the withdrawal period, it is sufficient to send the revocation in time. If you submit the withdrawal in writing, it should be sent to the following address:
MAWISTA
AP Solutions GmbHÂ
Esslinger Str. 83
73207 Plochingen
E-Mail: info@mawista.com
You can use our contact form to submit a request for the extension of your booked tariff directly online. All you need is your name, your insurance number, the name of the tariff you have taken out and the renewal period. Please note the deadline for renewal when submitting your application.
If you want to switch from your booked tariff to another one, you can submit a switch request via our contact form.
If your personal data has changed, you are welcome to contact us via our contact form and tell us your new data.
