Manage your contract
Change the term of your contract easily and flexibly, whether you’re extending or cancelling it.
Service
Extend contract
Quick overview
- Extension to end of month
- Request via online service form
- Extension by phone not possible
Would you like to extend your contract? Simply use our online service form to adjust the term of your contract.
The process is quick, straightforward and allows you to submit all the details directly online. This ensures that your renewal is processed smoothly and your cover continues without any gaps.
Service
Terminate contract
Quick overview
- Transparent notice periods
- Cancellation via online service form
- Cancellation by phone not possible
- No need to give reasons
Would you like to cancel your contract? Submit your cancellation using our service form. Please note that we cannot accept cancellations by phone and that you must adhere to the notice periods for your tariff.
We will be happy to help you with any questions or uncertainties to make the process as pleasant as possible for you.
Service form
How to adjust your contract
Cancellation:
You can terminate your contract without giving reasons, subject to the notice period (ordinary termination). Once we have received your notice of termination, we will review it and you will receive written feedback from us as soon as possible.
Extension:
You can extend your contract at any time at the end of the month if your plans change and you wish to remain insured.
Manage contract
Frequently asked questions
Questions about extension and termination
No, you can also cancel by mail or e-mail. Your written and informal cancellation letter should contain the following data:
- Your Name
- Your insurance number
- The tariff you have taken out
- The date on which the cancellation is to take effect
Please send your cancellation to the following address:
MAWISTA GmbH
Esslinger Str. 83
73207 Plochingen
E-Mail: info@mawista.com
Yes, you have a right of withdrawal. For contracts with a term of one month or more, you can revoke the contract declaration within 14 days without giving reasons via our service form, by e-mail or by letter. To comply with the revocation period, it is sufficient to send the revocation in time. If you submit the revocation in writing, it should be sent to the following address:
MAWISTA GmbH
Esslinger Str. 83
73207 Plochingen
E-Mail: info@mawista.com
You can use our contact form to submit a request for the extension of your booked tariff directly online. All you need is your name, your insurance number, the name of the tariff you have taken out and the renewal period. Please note the deadline for renewal when submitting your application.
If you want to switch from your booked tariff to another one, you can submit a switch request via our contact form.
