Insurance Card

Our highlight

The exclusive MAWISTA insurance card

Our innovative insurance card for Incoming Students makes your life easier. You can use it as a proof of identity when consulting a doctor. The treatment costs you submit to the insurer are paid directly by the insurer to the doctor.

MAWISTA insurance card

Your advantages at a glance

Direct settlement of treatment expenses

The treatment expenses incurred when consulting a doctor are paid by the insurer. This saves you from having to pay a doctor directly.

Chip with relevant data

You can use the smart insurance card as a convenient proof of identity when consulting a doctor. All the relevant information required for a quick identity check is stored on the card. The manual entry of your data is no longer required and potential error sources are minimised.

Emergency phone number at a glance

In case of emergency, a team of specialists and doctors is at your disposal 365 days a year. This allows us to help you quickly and competently. 

Always on hand

How can you receive an insurance card?

Find information about the tariff that applies to you and sign up easily and conveniently. The insurance card is included free of charge with our Comfort/Premium tariffs as well as our Premium tariffs Student Comfort, Science and Expatcare Comfort and Premium.

Versicherungsvorteile​

Always on hand

Auch bei Notfällen oder ungeplanten Arzt- und
Krankenhausbesuchen, haben die Kunden
ihren Versicherungsnachweis schnell parat.

Different ways of settling treatment expenses

Quick and convenient process with the insurance card

Without the insurance card: 1. You are sick or have a medical emergency, 2. Consult a doctor/hospital stay, 3. You receive an invoice for your treatment, 4. Insured treatment costs are handed in, 5. Reimbursement of the insured treatment costs within two weeks, 6. You transfer this amount to your doctor.

With the insurance card: 1. You are sick or have a medical emergency, 2. Consult a doctor 3. You receive an invoice for your treatment, 4. Submit your invoice, 5. We settle the invoice for all insured treatment expenses directly with the doctor.

Formalities

Requirements for direct settlement via the insurance card

Direct settlement via the insurance card is possible in the following cases:

If all services listed on the invoice are insured.

If treatment has taken place in Germany.

If all the services listed on the dentist’s invoice are insured and the limit included in the respective tariff has not been exceeded.

Direct settlement via the insurance card is not possible in the following cases:

If not all services listed on the invoice are insured. You will receive the amount for the insured services from your insurance company. You must transfer this amount together with the amount for the uninsured services to the doctor yourself.

Invoices from hospitals are not included. Should you be admitted to a hospital, it is best to contact your insurance company directly. The insurance company will in turn issue you an affidavit of cost assumption and settle the costs directly with the hospital.

If treatment has taken place outside Germany. In this case, the invoice must be paid directly on site. You can then hand in the invoice to your insurance company. The amount for the insured services on the invoice will then be reimbursed to your account.

If not all the services listed on the dentist’s invoice are insured or the limit included in the respective tariff has been exceeded. You will receive the amount for the insured services within the limit from your insurance company. You must transfer this amount together with the amount for the uninsured services and those exceeding the limit to the doctor yourself.

Invoices from pharmacies are also excluded. In this case you pay for your medication directly on site. You forward the costs for the prescribed medications to your insurer. The invoice amount is transferred to your account.

Expenses for laboratories or other remedies and auxiliary materials are excluded.

If you have further questions, do not hesitate to contact our customer service.

Tariffs with insurance card

From

76,80 €

per month

Mawista

Student Comfort

From

44,80 €

per month

Mawista

Science

From

89,00 €

per month

Mawista

Expatcare Comfort/Premium

FAQs

You will automatically receive a personalised insurance card after applying for a Comfort or Premium tariff (Student Comfort, Science, as well as Expatcare Comfort and Premium) on our website. This will be delivered to you by post. Upon receipt, please sign the insurance card on the back in the space provided.

You will receive your insurance card within two weeks from signing up for the tariff. Please contact us if you do not receive your card.

The insurance card is included free of charge with our Comfort and Premium tariffs (Student Comfort, Science and Expatcare Comfort and Premium).
What are the advantages for me?
Your insurance card serves as an easy and convenient means of identification for you to use at the doctor’s surgery and at hospitals. If you consult a doctor at a surgery, we will settle the insured treatment costs with them.
This saves you the effort and means that you do not have to worry about anything else. This is unique on the German market and is offered exclusively to our customers.
Should you have additional questions, feel free to contact our customer service. We will be glad to assist you.

With your insurance card, you can easily and conveniently authenticate yourself at the surgery or hospital. After submitting your bill, the insured treatment costs incurred during a doctor's visit are settled directly with the surgery.

This saves you the effort of transferring these costs and you do not have to do anything else. This is unique on the German market and is available exclusively to our customers.

If you have any further questions, please contact our customer service. We will be happy to help you.

Please contact our customer service in case of a lost card. We will send you a new insurance card by post within the next two weeks.

Only the data required by the doctor to issue an invoice is stored on the card. These include, for example, your name, address, date of birth, contact information as well as your insurance number.
This data can only be read by the doctor. No medical data, files, or other private information is stored on your card.
 

You can consult a doctor before you receive the card. You must state your contact data and your insurance number. You will then receive an invoice that you forward to us.
We will process your invoice within two weeks and transfer all insured treatment expenses to your account. The same process applies should you forget to to take your card with you.
 

0
Millionen behandelte Fälle jährlich
0
Tausend behandelte medizinische Fälle jährlich
0
Krankenrücktransporte pro Tag
0
Sprachen bei der Kundenbetreuung
0
Platz der Versicherer im Interbrand's Best Global Brands Ranking
0
Millionen Kunden weltweit
0
Mitarbeiter aus mehr als 70 Ländern

Call now

+49 7024 469 51-0

Share now