MAWISTA insurance card
Your advantages at a glance
Direct settlement of treatment expenses
The treatment expenses incurred when consulting a doctor are paid by the insurer. This saves you from having to pay a doctor directly.
Chip with relevant data
You can use the smart insurance card as a convenient proof of identity when consulting a doctor. All the relevant information required for a quick identity check is stored on the card. The manual entry of your data is no longer required and potential error sources are minimised.
Emergency phone number at a glance
In case of emergency, a team of specialists and doctors is at your disposal 365 days a year. This allows us to help you quickly and competently.
Without the insurance card: 1. You are sick or have a medical emergency, 2. Consult a doctor/hospital stay, 3. You receive an invoice for your treatment, 4. Insured treatment costs are handed in, 5. Reimbursement of the insured treatment costs within two weeks, 6. You transfer this amount to your doctor.
With the insurance card: 1. You are sick or have a medical emergency, 2. Consult a doctor 3. You receive an invoice for your treatment, 4. Submit your invoice, 5. We settle the invoice for all insured treatment expenses directly with the doctor.
If you have further questions, do not hesitate to contact our customer service.
Tariffs with insurance card
You will automatically receive a personalised insurance card after applying for a Comfort or Premium tariff (Student Comfort, Science, as well as Expatcare Comfort and Premium) on our website. This will be delivered to you by post. Upon receipt, please sign the insurance card on the back in the space provided.
You will receive your insurance card within two weeks from signing up for the tariff. Please contact us if you do not receive your card.
The insurance card is included free of charge with our Comfort and Premium tariffs (Student Comfort, Science and Expatcare Comfort and Premium).
What are the advantages for me?
Your insurance card serves as an easy and convenient means of identification for you to use at the doctor’s surgery and at hospitals. If you consult a doctor at a surgery, we will settle the insured treatment costs with them.
This saves you the effort and means that you do not have to worry about anything else. This is unique on the German market and is offered exclusively to our customers.
Should you have additional questions, feel free to contact our customer service. We will be glad to assist you.
Please contact our customer service in case of a lost card. We will send you a new insurance card by post within the next two weeks.
Only the data required by the doctor to issue an invoice is stored on the card. These include, for example, your name, address, date of birth, contact information as well as your insurance number.
This data can only be read by the doctor. No medical data, files, or other private information is stored on your card.
You can consult a doctor before you receive the card. You must state your contact data and your insurance number. You will then receive an invoice that you forward to us.
We will process your invoice within two weeks and transfer all insured treatment expenses to your account. The same process applies should you forget to to take your card with you.