Every person who has taken out one of the following tariffs for Germany is entitled to an insurance card: Student Classic Plus or Comfort, Expatcare Comfort and Premium. Persons from Germany who take out a tariff for their stay abroad do not receive an insurance card, as it is only valid in Germany. 

The card enables you to quickly identify yourself at a doctor or hospital in Germany. In addition, you will find the MAWISTA emergency number on your card at a glance, which you can use to initiate direct cost coverage with the insurer in the event of inpatient treatment in the hospital.   

Please note that direct payment is not possible with the insurance card. You can transfer outstanding invoices yourself as usual. You then submit the invoice to the insurer for reimbursement of the insured services.  

Once you have taken out Student Classic Plus, Student Comfort, Expatcare Comfort or Expatcare Premium insurance for Germany, you can apply for your insurance card directly on this page. The card will then be sent to you by post. Please sign your insurance card in the space provided on the back upon receipt. People from Germany who have taken out insurance for their stay abroad will not receive an insurance card, as this is only valid in Germany.

After you have purchased one of our MAWISTA tariffs including an insurance card (valid for foreigners in Germany), we will send you an e-mail with a link. You can use this link to apply for your insurance card. Afterwards, the card will arrive within 4 weeks.

The insurance card is included free of charge in our tariffs Student Classic Plus, Student Comfort, Expatcare Comfort and Expatcare Premium which are taken out for Germany. Persons from Germany who take out a tariff for their stay abroad do not receive an insurance card, as it is only valid in Germany. 

Please contact our customer service in case of a lost card. We will send you an email where you can obtain a new card.

Contact

Only relevant data that the doctor needs for billing is stored on the card. This includes, for example, your name, address, date of birth, your contact details and your insurance number.

No medical data, diagnoses or other private data are stored on your card.

You can also go to the doctor before you have the insurance card. You have to give them your contact information and your insurance number. After that you will receive an invoice and submit it to the insurer.

We will process your bill within two weeks and transfer all insured treatment costs to your account. This is also the case if you do not have your insurance card with you.