MAWISTA Reisecare

Health Insurance for Germans abroad, foreigners in Germany and traveler

In case of unexpected illness or an accident, a health insurance policy protects you from incalculably high medical costs.

from

1.25 €

per day

Insurance benefits

Tourists / Vacationers
Sprachschüler, Studenten und Studienkollegiate
Travelling business people
Work & Holiday participants
High School attendants
Nach Abschluss ihres Studiums. Siehe den Studentenkomfortsatz gemäß § 16 Abs. 5 Aufenthaltsgesetz
Expatriates, residents, employees
Doktoranden und Gastwissenschaftler § 16 Abs. 5 Aufenthaltsgesetz

Who is entitled?

MAWISTA Reisecare is made for people who are temporarily staying abroad (max. age of 80).

The insurance is valid worldwide abroad (depending on tariff inclusive or excluding US & Canada) and can be completed at any time.

MAWISTA Reisecare is also suitable as a follow-up insurance. A health insurance is recommended to all travelers. For the approval of a visa for Germany the insurance is required by law.

Mawista

Reisecare at a glance

Our service

MAWISTA Reisecare offers you a reliable insurance coverage at a good price-performance ratio for a term of up to 1 year.
After the conclusion you will receive the insurance policy and your MAWISTA Reisecare insurance certificate immediately as a PDF by e-mail or on request by mail.
Studium in Deutschland

The insurer

Allianz Travel

AWP P&C S.A.
Niederlassung für Deutschland
Bahnhofstr. 16
85609 Aschheim (bei München)

4.6/5
1915 Reviews

Insurance benefits

MAWISTA Reisecare
24/7 medical assistance
Outpatient treatment by a physician
Inpatient treatment in a hospital
Transport costs to the nearest suitable hospital
Repatriation to home country
Medication prescribed by a physician
Dental treatment and repairs to dentures and provisional dentures after an accident
250 €
Costs of search, rescue and recovery measures after an accident
5,000 €
Optional Accident insurance in case of disability
140,000 €
Optional Liability insurance for damage to rented property
250,000 €
Optional Liability insurance for personal injury
1,000,000 €
Auslandskrankenversicherung abschliessen

from

1.25€

per day

MAWISTA Reisecare without Canada/US

From 1,25 € per day

MAWISTA Reisecare with Canada/US

From 3,50 € per day

FAQs

What do I need to know about health insurance tariffs?

Payment per day


MAWISTA Reisecare without US/Canada:
MAWISTA Reisecare
Till the age of 64
1.25 €
Aged 65 to 80
6.25 €
Additional private liability and accident insurance on request 0.40 € a day
Terms and Conditions
PDF
MAWISTA Reisecare with US/Canada:
MAWISTA Reisecare
Till the age of 64
3.50 €
Aged 65 to 80
17.50 €
Additional private liability and accident insurance on request 0.40 € a day
Terms and Conditions
PDF
Payment methods

With the MAWISTA Reisecare tariff, you can also take out optional accident and liability insurance. Accident insurance will pay out compensation if you have an insured accident during your travels that leads to disability or death. Liability insurance pays costs for damages caused inadvertently by you in daily life. This includes property damage (damage to or destruction of property) and personal injury (damage to health, injury or death of third parties). For property and personal damage, the sum insured is up to €1,000,000 per person and up to €250,000 for damage to rental property (for example, water damage caused by you).

In the case of damage, we strongly recommend immediately noting down the name and address of any witnesses. Please do not admit liability for any damage at the scene of an accident. This may lead to insurance claims being lost as the insurer is the party charged with investigating the circumstances. For further processing, we also require a damage report containing all the information to hand, as well as supporting documents:

  • Description of the incident
  • Name and address of witnesses
  • Police reports
  • Photos
  • Bills

You can easily submit supporting documents via email or post. The processing time is normally 2 weeks.

MAWISTA Reisecare insurance cover is valid worldwide except in your home country. Depending on the tariff you choose, insurance cover in the USA or Canada can be either included or excluded.

What do I do if I fall ill or have an accident?

If the illness is minor (for example, you have the flu, headaches or have had a minor accident), we recommend you visit a general practitioner in your local area. The doctor who treats you can then refer you to a specialist if need be. If you have toothache, you should go straight to a dentist.

If you have severe pain, a serious accident or need to see someone outside of normal opening hours (for example at the weekend), please visit an on-call doctor's practice that offers an emergency service or a hospital. If you need to stay in hospital as an inpatient (e.g. for an operation), contact your insurer immediately. In this case, your insurer's emergency call centre team will clarify the details of how the costs will be covered directly with the hospital. The advantage of this is that you do not need to pay high hospital bills as the insurer will pay your costs directly.

Our emergency call centre team are available 24 hours a day:
Tel.: +49 89 6242 4496
Fax: +49 89 6242 4246

 

The prerequisite for obtaining a declaration of cost acceptance is the treatment of an acute illness (no previous illness) that is medically necessary and cannot be postponed.

Please submit the following documents so we can check that you meet these prerequisites:

  • Detailed report on findings by the doctor who ordered the operation
  • Medical history
  • Symptoms
  • Information about when the operation will take place
  • Information about where the operation will take place

How do I submit a bill?

Please use our claim form to submit your bill and make sure you complete it in full. Once you have sent the form, you will receive an automatic confirmation of receipt via email.  The insurer will then check whether your bill can be refunded and deal with the rest.

So they can check hospital bills, your insurer will need the following documents:

  • Admission notification from the hospital
  • Discharge notification from the hospital
  • Bill
  • Full discharge report

In the event of a claim, we strongly recommend writing down the names and addresses of witnesses. Also, please avoid admitting liability for damage at the scene of the accident. This can lead to a loss of insurance claims, as it is the insurer's responsibility to check the circumstances.For further processing, we require a damage report with all available information and supporting documents:

  • Description of the incident
  • Name and address of witnesses
  • Police reports
  • Photos
  • Invoices

Please send the documents together with your insurance number to sachschaden-awpde@allianz.com.

 

What is insured; what isn’t insured?

Costs for medication will be covered provided they have been prescribed by a doctor for medically necessary treatment of an acute illness. 

With MAWISTA Reisecare, the insurer will generally only reimburse treatment that is medically necessary and has occurred after the start of the insurance term. Treatment for pre-existing conditions will therefore not be paid for by the insurer. 

The conditions of insurance in section 3 outline the cases where there is no insurance cover:

  1. Medical treatment and other measures ordered by a physician, where the purpose of travel was to seek such treatment
  2. Medical treatment and other measures ordered by a physician that the insured person knew were necessary prior to inception of insurance cover or at the time of taking out the insurance or which he or she could have expected in the circumstances of which he or she was aware
  3. Alcoholism, drug addiction and other addictions, and the consequences thereof
  4. Childbirth after the 36th week of pregnancy as well as abortions and the consequences thereof that are not medically indicated and can be postponed
  5. Injuries caused by actively participating in competitions held by sports organisations and training in connection therewith
  6. Dental treatment other than analgesic treatment and repairs to dentures and provisional inlays costing more than EUR 250 per stay
  7. Massage and wellness treatment, mud packs and lymphatic drainage as well as the acquirement of artificial limbs and other aids
  8. Treatment or placement due to infirmity, the need for nursing care or custody
  9. Treatment of psychiatric or mental disorders, as well as hypnotism and psychotherapy – including associated medication
  10. Treatments by spouses, life partners, parents or children
  11. For fees and charges which exceed the extent considered generally customary and reasonable in the country concerned and for optional benefits such as a single room or treatment by the head physician.

 We will cover you if you fall ill with COVID-19 during your stay abroad.

The following benefits are covered, provided they have been ordered by a doctor:

  • Medically necessary treatments
  • Examinations
  • Medication
  • Costs for in-patient quarantine
  • PCR test (if symptoms present)

What do I need to know about applying for and extending insurance and providing supporting documents?

To switch to MAWISTA Reisecare from another insurance company during your stay abroad, you must check the cancellation periods with your previous insurance company. You should avoid having two insurance policies running concurrently as this makes it difficult to determine who should pay.

If you have any questions, our staff would be happy to help you. You can get in touch with us from Monday to Thursday, 9 a.m.-5 p.m. and Friday 9 a.m.-4 p.m.

Simply send us a brief email including your contract number and the number of months you would like to extend your contract for to info@mawista.com. 

If your contract has expired, you will not be able to extend the insurance term. In this case, your only option is to take out a new insurance contract.

The conditions of insurance in section 3 outline the cases where there is no insurance cover:

We generally recommend that you apply for the maximum insurance term you can as applications to extend your contract can be refused by the insurer. Despite the longer contract term, there is still flexibility as you can cancel your insurance contract early at any time on a daily basis without giving a reason.

Call now

+49 7024 469 51-0

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