Too sad, you want to leave us!
We regret that you would like to cancel your tariff with us. Nevertheless, we would like to support you in this step as much as possible.
We know that you need to be flexible, which is why you can cancel almost all of our rates at any time at the end of the month. We also offer travelers who have taken out the MAWISTA Reisecare tariff the service of cancelling the insurance daily and at any time before the contract expires.
Has your situation changed and you would like to change to another MAWISTA tariff? Please contact us so that we can discuss your desired change of tariff with you.
How to cancel
Frequently asked questions
Cancel or extend
No, you can also cancel by mail or e-mail. Your written and informal cancellation letter should contain the following data:
- Your name
- Your insurance number
- The tariff you have taken out
- The date on which the cancellation is to take effect
Please send your cancellation to the following address:
Esslinger Str. 83
Yes, you have a right of withdrawal. For contracts with a term of one month or more, you can revoke the contract declaration within 14 days without giving reasons via our service form, by e-mail or by letter. To comply with the revocation period, it is sufficient to send the revocation in time. If you submit the revocation in writing, it should be sent to the following address:
Esslinger Str. 83
You can use our contact form to submit a request for the extension of your booked tariff directly online. All you need is your name, your insurance number, the name of the tariff you have taken out and the renewal period. Please note the deadline for renewal when submitting your application. You can find the deadline of your tariff in the table above.
If you want to switch from your booked tariff to another one, you can submit a switch request via our contact form.
If your personal data has changed, you are welcome to contact us via our contact form and tell us your new data.