Submit my medical invoices
Learn how to submit your medical bills for reimbursement here.
Table of contents
How do I submit my medical invoices to get reimbursed?
In China, treatment costs are usually paid directly to the doctor or in the hospital. In Germany, the way in which treatment costs are paid depends on whether you have statutory or private health insurance. Statutory health insurance providers settle the costs directly with the doctor or hospital. This means you will not receive an invoice. On the other hand, private health insurance providers invoice you as the insured person. This means that you will be sent an invoice after receiving treatment or seeing a doctor. You can submit this invoice to your health insurance provider when you receive it. Your provider will check the invoice to see if it is a treatment cost covered by your policy.
The approved amount will be transferred to your account within a maximum of two to three weeks. Private health insurance providers usually credit smaller amounts to your account on the same day.
- Doctor/hospital visit
- You receive the invoice
- You pay the invoice within the specified period
- You submit the invoice to your health insurance provider
- The amount of the insured treatment costs will be transferred to your account
- Note: Only invoices from generally accredited and recognised medical practitioners are accepted
What happens if I am admitted to hospital as an in-patient?
How long do I have to submit my invoice to my health insurance provider?
What happens if part of the invoice is not covered?
What if I have paid my invoice in a different currency?
Can I send the invoice to my health insurance provider by email?
Do I have to keep invoices?
I’ve lost my invoice – what do I do?
If you have any further questions regarding medical invoices and how you are reimbursed for them, please do not hesitate to contact our customer service team.
They will be happy to answer any questions you might have.